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On Wednesday 14 October 2015 the National Audit Office published its review of regulation and the water industry. The water industry has worked closely with the NAO over many months and provided a range of figures and information to assist their review of regulation in the sector.

Water UK’s new chief executive is Christine McGourty, who will join the water and sewerage industry’s trade body on 16th December 2019.

The average household water and sewerage bill in England and Wales for 2017-18 will be £395 – an increase of £6 (2%) compared with the previous year. The average bills for each company can be found on the Discover Water website, which brings together key information for customers about water companies in England and Wales.

Water companies have delivered on their promise to compile and deliver a key set of developer service standards that can be used to compare performance across the industry. This will underpin their commitment to support and help accelerate the Government’s house building programme by providing greater transparency to help drive improvements in service levels and performance.

Water companies are putting public interest first and dealing firmly with issues which threaten trust, Water UK Chief Executive Michael Roberts said today (Thursday 1 March 2018).

Following the publication of the Environment Bill in October 2019, Water UK made recommendations for amendment and additions. This provided the basis for our submission to the EFRA Select Committee Inquiry on 1 November 2019.