The water industry is fully committed to the training and career development of apprentices as part of its work to deliver its commitments to its customers and the environment, now and for the future.
Publications
Further support for UK households
Although water bills comprise less than 1% of household expenditure, water companies continue to help all hard-pressed UK households by charging stable and affordable prices.
News
Steps to improve infrastructure delivery for housing
Following an initiative from government late last year, the water sector was quick to establish a scheme to compare companies’ performances relating to delivery of infrastructure. The second performance report was published in October. Related further initiatives include the industry’s own system for measuring customer satisfaction, planned for launch in 2016, and an overhaul of the charging regime made possible by Water Act 2014.
News
First developer services report by water companies
This week Water UK published for the first time an extensive set of statistics relating to the performance of services by water and sewerage companies for their developer customers. Arising from the Government's Better Connected guide, this new quarterly report aims to provide transparency about companies' performance over a wide range of activities, with a view to driving up standards.
News
Water availability crucial to building new communities
The UK water industry is fully committed to delivering essential infrastructure and supporting the government's National Infrastructure Plan. However, water supply and availability needs to be at the heart of our decision-making for communities, businesses and agriculture - we can no longer just assume water will be there when and where we need it.
Publications
Price Review 2014 briefings
Water UK background briefings provide further information on the 2014 Price Review and key features of the water industry.
News
Latest developer services standards results
The latest figures on the levels of performance achieved by English and Welsh water companies in delivering developer services have been published by Water UK
News
Water companies back workforce renewal and skills strategy
Water companies have backed a new strategy to bring in 221,000 new recruits by 2027 in the utilities sector to help ensure customers will continue to get the essential service they need in the future.
News
Water companies playing leading role in the battle against invasive species
News
Water companies deliver on their developer services standards promise
Water companies have delivered on their promise to compile and deliver a key set of developer service standards that can be used to compare performance across the industry. This will underpin their commitment to support and help accelerate the Government’s house building programme by providing greater transparency to help drive improvements in service levels and performance.
News
Water companies record lowest leakage levels from pipes
News
Grants for access to tap water
Last month (February 2016) saw the opening of the process to obtain grants to promote or provide access to tap water for children in public spaces.