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These Water UK background briefings provide further information on the price review and key features of the water industry.

Now in its 16th year, the Water UK City Conference on Wednesday 2 March is the foremost financial event for the water sector, bringing together the industry's leaders with regulators and government bodies, investors, analysts, ratings agencies and City institutions to discuss future finance and investment.

The water industry has invested more than £116 billion since privatisation. This investment has underpinned the improvements to drinking water quality, made our rivers and beaches much cleaner and also secured regional growth and jobs. Water UK is holding its annual City Conference in March for investors, analysts, ratings agencies, City institutions regulators and government bodies, to discuss future finance and investment in the water sector.

The water sector has delivered major benefits to customers, society and the environment over the past 25 years. Our water supplies are even more reliable, our drinking water remains among the best in the world and our rivers and beaches are cleaner than ever before. This success has been underpinned by partnerships, in particular with investors.

Water UK has released the results of its 2014 survey of investors, carried out by Indepen.

The Water UK Innovation Hub earlier this month brought together water companies, regulators and stakeholders to share insights, best practice and new ways to collaborate on tackling consumer vulnerability.

The latest Consumer Council for Water data shows that complaints against companies have fallen for the sixth year in a row. Companies' hard work to drive service improvements is leading to better outcomes for customers and the industry will continue in its determination to provide the very best services and drive down complaints even further.

The ability to attract long-term investment is vital if the water sector is to continue to deliver excellent services and meet future challenges. The next five years will see the biggest changes to the sector since privatisation 25 years ago, with competition in both retail and upstream markets in England.

Water companies are committed to helping households by charging stable and affordable prices. Ofwat’s report on affordability and debt (Tuesday 1 December) shows that companies are offering more support than ever to customers in need.