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This Code of Practice is for when a Developer appoints an independent Self-Lay Provider (known as a SLP) to undertake the contestable work of designing and/or installing water mains and services on a new development site in England and Wales

Build over guide for homeowners.

MPs have called for a worldwide ban on plastic microbeads in cosmetic products following a report by the Environmental Audit Committee highlighting the damaging impact they can have on the marine environment.

Satisfaction with value for money among water customers has increased to a five year high according to CCWater's annual 'Water Matters' survey, published this week.

The future regulatory framework was the main theme of debate among water companies, investors and stakeholders at the recent Water UK City Conference. Views were given from attendees on Ofwat’s Water 2020 framework. Rory Stewart MP, Parliamentary Under Secretary of State at DEFRA also spoke at the conference.

From April customers in England and Wales can go to an independent adjudicator if their complaint has not been resolved by their water company or after intervention from the Consumer Council for Water.

The latest data on complaints from CC Water is great news as it shows companies’ hard work to drive service improvements is leading to better outcomes for customers.

The need for monitoring of aspects of shale gas extraction, such as the integrity of the wells and the treatment of water once it has been used for fracking, will be crucial for effective and safe operations.

In October, MEPs narrowly agreed to support proposals to amend the Environmental Impact Assessment (EIA) Directive to include shale gas projects