Fats Block Pipes

Protect your home or business from blockages and flooding - dispose of your cooking fats responsibly

Bin The Wipe

When you use a wet wipe, put it in the bin, not down the loo!

Walter

Water's Worth Saving

Save water, live more sustainably, help the environment and reduce your household bills

Children and an adult at the kitchen sink washing up dishes

Information and advice for customers

Contractors on a building site

Technical guidance for developers and the supply chain

Search results

News

Contact your water company if you are struggling to pay

Customers having difficulty paying their bills should speak to their water company to find out the range of help that is available.

News

Water companies are here to help this winter

Views

Providing inclusive services to customers

News

Water bills to rise by less than inflation with record support available for those most in need

News

Hundreds of thousands more people to receive help paying their water bills

Publications

Water UK response to CMA consultation on use of 2019-20 data for base cost models

News

Response to The Consumer Council for Water’s Water Matters survey

Publications

Water UK response to Ofwat’s discussion paper on reflecting customer preferences in future price reviews

Publications

Water UK response to CMA provisional findings

News

Water UK response to the Strategic Policy Statement

Publications

Further support for UK households

Although water bills comprise less than 1% of household expenditure, water companies continue to help all hard-pressed UK households by charging stable and affordable prices.

Publications

Water UK response to Secretary of State letter to company CEOs

Water UK has responded to a letter from the Secretary of State to water company CEOs.