Water UK has published the results of an extensive independent audit into companies’ reporting of developer services performance.
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Information, guidance & standards
National guidance document on the provision of water for firefighting (3rd edition; Jan 2007)
This national guidance document, produced jointly by the water industry and the Fire & Rescue Services, aims to promote liaison and encourage understanding of issues between both parties. This edition incorporates the latest legislative changes and more recent developments.
News
Developer services remain high for final 2016 results
The water industry is continuing to play its part in the delivery of new homes in the UK by striving for high standards for developer services.
News
Latest developer services standards results
The latest figures on the levels of performance achieved by English and Welsh water companies in delivering developer services have been published by Water UK
News
Developer Services higher standards achieved
The water industry is helping to speed up the building of new homes by meeting its recently introduced standards for providing a range of services to developers over 95% of the time.
Information, guidance & standards
Occasional Guidance Note: The Classification & Management of Confined Space Entries (2019)
The Energy and Utility Skills Council (EUSC) have developed National Occupational Standards (NOS) for entry into confined spaces. The Water industry has produced this Occasional Guidance Note (OGN) to record a number of risk assessment and control measures including these in support the use of these competency standards.
News
High standards for developer services maintained
The water industry has demonstrated its commitment to supporting the delivery of new homes in the UK by maintaining its high standards of service to developers.
News
Water companies deliver on their developer services standards promise
Water companies have delivered on their promise to compile and deliver a key set of developer service standards that can be used to compare performance across the industry. This will underpin their commitment to support and help accelerate the Government’s house building programme by providing greater transparency to help drive improvements in service levels and performance.
Publications
Water UK response to the DCLG planning consultation
Water companies must be made statutory consultees in the planning process for applications relating to unconventional and oil gas development.
News
First developer services report by water companies
This week Water UK published for the first time an extensive set of statistics relating to the performance of services by water and sewerage companies for their developer customers. Arising from the Government's Better Connected guide, this new quarterly report aims to provide transparency about companies' performance over a wide range of activities, with a view to driving up standards.
News
New rules for new connections
Discussions have been taking place within a Defra-convened task and finish group about a draft set of charging rules that Ofwat has prepared. The overall approach of the draft rules is to set out principles which companies’ charges for new connections must meet, leaving the design of charges in the hands of companies.